Self-Help CU Mobile Banking26.2.0 - App Store

Self-Help CU Mobile Banking App is for members of Self-Help Credit Union.
Available to all members, this app is safe, secure and convenient. Check balances, view transaction history, transfer funds, pay loans, make deposits and locate branches and ATMs anytime, anywhere.

Features:

- Real-time transaction history for loans, checking and savings integrated in one location
- Transfers: account to account, scheduled, pending ACH and check withdrawal transfers available
- Online Services: E-Statements, bill pay, check order, member alerts, loan application and tax information
- Mobile Check Deposit: simply take photos of checks to deposit them
- Locations and ATMs: find branch locations, hours, contact info and identify ATMs
- Get a credit card cash advance or make credit card payments
- Quick Balance without logging in
- TouchID authentication login available

Safe and Secure
- Self-Help CU uses SSL (Secure Socket Layer) encryption to protect data communication across all mobile service provider platforms
- Change online ID or Passcode

FEDERALLY INSURED BY NCUA

Please check with your wireless provider for web and data access charges.

Questions & Answers
- If you have any issues with our app, call us at 1-800-966-7353
- To become a member of Self-Help Credit Union, go to www.self-help.org/join

Version History Bug fixes, feature enhancements, and performance improvements. 26.2.0 Aug 28 Bug Fixes and Social Media Age Ratings 26.1.2 Jul 16 Bug fixes, feature enhancements, and performance improvements. 26.1.0 Jan 21 Bug fixes, feature enhancements, and performance improvements. 25.5.3 12/23/2025 Bug fixes, feature enhancements, and performance improvements. 25.5.2 12/18/2025 Bug fixes, feature enhancements, and performance improvements. 25.5.0 12/04/2025 NSMobile upgraded Vertifi RDC Library to Version 10.2

Improvement to ODP Redirect Prompt

Fix for rare iOS-specific issue affecting MFA for some users 25.2.0 02/27/2025 NS3 Card Rewards SSO and FICS eStatus Connect SSO moved to Services Screen for better visibility
Account and Cross Reference Numbers on Suffix Info Screen now matched Accounts Screen masking format
Improved UX/UI for all disclosures
Resolves all login scenarios, including First-Time Login 25.1.0 01/28/2025 Fix for Submit Button on Request Check by Mail Screen
Fix for Save Button on Edit Favorite Transfer Screen
Fix to remove External Transfers with Joint Accounts
Fix for Success Message on Change Username Screen
Fix for Save Button on ODP Screen
Improved Error Handling for when Passwords are Expired
Improved Error Handling for when Multiple Sessions are Not Allowed
Additional Icon Upgrades 24.6.1 10/29/2024 Major improvements to the Change Password Screen
The ability to resolve/close Conversations in the Message Center
The ability to cancel viewing or downloading of eStatements and Notices
Removal of the Amount Field for Favorites Transfers
Additional minor improvements 24.5.0 08/26/2024 NSMobile now respects EFT Service Limits configured within Enterprise
NSMobile now respects Enterprise Bit Setting for Masking Account Numbers
NSMobile now supports ability to download Notices
Upgrade Vertifi RDC Library to version 9.5
Fix for some Transaction History Descriptions displaying as blank or “undefined”
Fix for some External Transfer date parsing
Improvements to Request Check by Mail for Cross Accounts
Improvements to the Transaction History Date Filter Picker 24.3.5 06/05/2024 NSMobile now respects EFT Service Limits configured within Enterprise
NSMobile now respects Enterprise Bit Setting for Masking Account Numbers
NSMobile now supports ability to download Notices
Upgrade Vertifi RDC Library to version 9.5
Fix for some Transaction History Descriptions displaying as blank or “undefined”
Fix for some External Transfer date parsing
Improvements to Request Check by Mail for Cross Accounts
Improvements to the Transaction History Date Filter Picker 24.3.4 05/28/2024 Removal of MFA Prompt for Internal Transfers

Improved Transaction History Search and Information Display

Improved Information Display for Linked External Accounts
Fix to Restore Balances Display on New Transfer Screen Dropdown View 24.2.1 04/09/2024 • Improvements to the Accounts and Suffix Detail Screens for Loans
• Improvements to Devices Display on Profile Screen
• New External Account Description Format
• Improved Transfer Confirmation Screen
Bug Fixes to –
• Client-Side Validation for M2M Transfers
• Improvements to the Accounts Screen for Small Screen Devices
• Resolved Performance Issues with Message Center 24.1.0 02/13/2024 • Loan Suffixes in Quick View will now show current balance rather than available 23.14.1 12/14/2023 • Fix for transfers, when the funding account is an external account, displaying a message that there are not sufficient funds to complete the transfer.
• Fix for Bill Pay (iPay) enrollment to ensure necessary data is passed
• Fix for LL Field in M2M to allow spaces and special characters to accommodate business entities 23.13.3 11/29/2023 • Improved Reset Security Questions flow
• Respect new RDC setting to prevent multiple deposits
• Respect default transfer dropdown
• Various bug fixes 23.11.1 09/05/2023 New Redesigned Mobile App 23.10.4 08/08/2023 Login issue was repaired. Also contains core updates 3.0 01/21/2021 App Fixes along with new enhancements which include
Upgrade prompt
Additional Security Measures
Enhanced Push Notifications 2.8.0 05/22/2019 functionality enhancements and fixes. 2.7.2 12/14/2018 Bug fixes 2.7.0 12/12/2018 This build contains further enhancements to multi-factor authentication. 2.5.3 06/30/2018 This build includes modifications that improve app efficiency and overall performance. There are changes in four areas: Login Screen, QuickView (formerly QuickBalances), Mobile Deposits, and Branch Locations. 2.5.1 04/17/2018 Improved performance issues with Remote Deposit Capture. 1.1 02/22/2018